Complaint Process

The complaint process consists of the following steps.

After receiving your complaint, the Public Sector Integrity Commissioner decides whether or not to conduct an investigation.
If the Commissioner decides to conduct an investigation, he assigns the file to an investigator.
A conciliator may be appointed at any time during the investigation to try and resolve your complaint.
If a settlement is reached and approved by the Commissioner, your complaint may be dismissed or withdrawn. If not, the investigator continues his/her work and submits a report to the Commissioner.
If the Commissioner is of the opinion that an application to the Tribunal is warranted, he can ask the Tribunal to determine if reprisals were taken against you.
If the Tribunal determines that you have been the subject of a reprisal, it can order a range of remedies.
If asked by the Commissioner, the Tribunal can also order disciplinary action against the persons who took the reprisals.

Diagram of the reprisal complaint process.